Smartalyx Computer Musings

I do love the product, but it looks like AVG is starting to report that iTunes files are trojan horses of the small.BOG variant. This is a false alarm. What this means is that the resident shield feature of AVG products will try to remove the files and in the process stop iTunes from working. So far I have not seen any song or video files get lost- iTunes simply stops working. The following video steps you through adding an exception for iTunes.

UPDATE: May need to add “C:\Program Files\Ipod” as well.

AVG and false alarm on iTunes

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Looks like Antivirus2009 is making the round again. A couple customer calls reported this ugly beastie floating around. The sad part is it seems to easily get around products by Norton, at least on the systems I have senn infected. The removal process has taken me from a couple of hours to a day or two. Most of this time is just letting the scanner tools run and do their thing, but that is still a lot of time for me to pull a computer away from a client.  I have been able to clean a customer’s infection over the net as well.

Just be aware- keep your anti-virus tools up to date and watch where you are getting programs from. Smartalyx recommends AVG and Norman for your security solutions. Here is the description from Norman about this family of rogue software